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Soft Skills, Hard Results

“The tongue is the only tool that gets sharper with use.” – Washington Irving Since HP was founded in 1939, it has made lots of money in the highly technical business of computer hardware.  But when the HP board recently made the decision to hire Meg Whitman to replace CEO Leo Apotheker, it placed aContinue Reading >

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Ultimatums

The topic hardly matters.  You have the facts to prove you are right.  As the great English novelist Jane Austen put it: “How quick come the reasons for approving what we like!”  Modern psychologists chalk it up to “confirmation bias.”  When there is a conflict, it is easy to think you are justified in givingContinue Reading >