Monthly Archives: November 2014

Performing Under Pressure: Lessons from the Ebola Story

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When you have to solve a problem big or small, the difference between success and failure often depends on the simplest actions. Consider the massive problem of containing a virus like Ebola. What separates contagion and containment comes down to little details, like using three pairs of gloves instead of one, and applying hand sanitizer after stripping off each layer. Ebola treatment guidelines reveal the importance and the difficulty of paying attention to details when you need to perform under pressure. It might seem easy to follow basic procedures for removing parts of a protective suit in a particular order. But remember that doctors treating Ebola patients are often physically and mentally exhausted by the end of a shift; under these circumstances, following the most rudimentary sequence of steps can be a challenge. When experienced professionals are tired and stressed, mistakes happen. The most basic behaviors are easy to overlook,Continue Reading >

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