Monthly Archives: September 2011

Soft Skills, Hard Results

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“The tongue is the only tool that gets sharper with use.” – Washington Irving Since HP was founded in 1939, it has made lots of money in the highly technical business of computer hardware.  But when the HP board recently made the decision to hire Meg Whitman to replace CEO Leo Apotheker, it placed a bet on that softest of soft skills — communication. Ray Lane, HP’s executive chairman of the board, explained the decision: “The board believes that the job of the HP CEO now requires additional attributes to successfully execute on the company’s strategy. Meg Whitman has the right operational and communication skills and leadership abilities to deliver improved execution and financial performance.”  Not surprisingly, Whitman agrees.  In a recent interview with All Things Digital, she said: “What HP needs now more than anything else is management skills, communication skills, and a commitment to executional excellence, all ofContinue Reading >

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